At Train Effective, we strive to provide a seamless and effective training experience for football enthusiasts. If you are unsatisfied with your purchase, we will review your refund request in accordance with this policy.
General Refund Policy
Nonrefundable Payments: All payments are nonrefundable. There are no refunds or credits for partially used membership periods or one-time purchases.
Case-by-Case Consideration: Refunds or credits may be granted at our sole discretion on a case-by-case basis. Granting a refund in one instance does not obligate Train Effective to provide a refund in the future.
Subscription Services
Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle. No refunds will be provided for the remaining period of a subscription.
In-App Purchases: If you subscribed through a third-party platform (e.g., Apple App Store or Google Play Store), refund requests must be directed to the respective platform, as we do not have control over their refund policies.
How to Request a Refund (if purchase wasn’t made on App Store/Google Play)
Contact Support:
Investigation:
Our team will review your request and may contact you for additional information if required.
Approval & Processing:
If a refund is approved, it will be processed within 7-10 business days via the original payment method.
Additional Information
Platform Policies: Refunds are subject to platform policies (e.g., Apple App Store or Google Play Store) if the purchase was made through those channels. Please check their specific refund processes.
Policy Updates: We reserve the right to update this refund policy at any time. Changes will be posted on our website and will take effect immediately upon posting.
We value your feedback and are committed to ensuring a positive experience for all our users. If you have questions about this policy, feel free to contact us at support@traineffective.com.
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